Stiebel Eltron SHP-O 201 Premium 200L Heat Pump Hot Water System
Model SHP-O 201 Premium · Engineering-first buyers and solar homes wanting real timer control
STIEBEL ELTRON · pick your model
What are you replacing?
Fully installed in VIC · rebates already off
No obligation · We reply within one business hour
The maths
Where $2,316 of your price disappears
Three separate VIC incentives stack on this unit when you're replacing a electric storage. We lodge every form — you never chase paperwork or wait on a cheque.
How the rebates workInterest-free loan option too
15 certificates
Depends on the unit you're replacing
Running costs
About $1,231 a year back in your pocket
Based on a four-person Victorian household — roughly 4,500 kWh of water heating a year at 30c/kWh. At a COP of 4.27, this unit only needs about 1,054 kWh to do the same job. Run it on the timer through the middle of the day and most of that comes off your roof, not the grid.
Got rooftop solar?
Time the heat pump to soak up your daytime output
Every kWh you self-consume is worth 30c instead of the 3c feed-in you'd get for exporting it — that's the solar saving baked into the numbers below.
Your estimated hot water bill
down from $1,350 on an old electric tank
$1,231
Saved per year vs electric
$661
Saved per year vs gas
2.8 yrs
Payback after rebates
3.3 t
CO₂ avoided per year
Over 10 years
$12,308
Estimate only — your actual bill depends on tariff, climate zone, solar system size and how much hot water the household chews through.
Spec sheet
Every number, straight off the data plate
Manufacturer-published figures. Anything we can't verify is shown as a dash rather than guessed.
- Model number
- SHP-O 201 Premium
- Article number
- 207264
- Series
- SHP-O Premium
- Nominal capacity
- 200 L
- Suits household
- 2–4 people
- COP (EN 16147 / A20)
- 4.27
- Average power consumption, heat pump
- 0.45 kW (A19/W15-61, AS/NZS 5125.1)
- Auxiliary heater
- 1.5 kW
- Max operating current
- 9.88 A
- Active defrost
- Yes
- Ideal climate zones
- Zones 1–5 (including alpine and very cold spots)
- Application limits
- -10°C to +43°C
- Sound pressure
- 47 dB(A) average at 2 m, free field (EN 12102)
- Height × diameter
- 1478 × 650 mm
- Weight empty / filled
- 98 / 304 kg
- Warranty
- 7 yrs cylinder (5 yrs labour) · 5 yrs refrigeration circuit
- System type
- Integrated (all-in-one) air-source heat pump water heater
- Refrigerant
- R290 (propane) — only 152 g, GWP 0.02 (IPCC)
- Energy efficiency class
- A+
- Power supply
- 1/N/PE 220–240 V 50 Hz
- Auxiliary element
- 1.5 kW smart element with end-user options
- Hot water outlet
- G 1
- PTR valve
- 850 kPa
- Solar PV compatible
- Yes — will lift the tank to 75°C on spill solar
- Connectivity
- Built-in WLAN · MyStiebel app · Servicewelt installer portal
- Test standards
- EN 16147 (COP) · EN 12102 (sound) · AS/NZS 5125.1
- Clearance
- 400 mm minimum air-side clearance front and rear
- Made by
- STIEBEL ELTRON — 100 years of innovation, 50 years of heat pumps
- Tank capacity
- 200 L
- Suits household
- 2–4 people
STIEBEL ELTRON · SHP-O Premium
German engineering on 152 grams of propane
The SHP-O 201 Premium is a 200 L all-in-one running R290 — just 152 g of it, with a GWP of 0.02. COP of 4.27 to EN 16147, an A+ energy label, and the whole thing is run from your phone through the MyStiebel app. Premium adds active defrost and keeps going down to -10°C, so it suits the ranges as well as the flat suburbs.
Running it — MyStiebel app
- Water Comfort
- The everyday screen — set your temperature and the heat pump does the rest, leaning on ambient air and leaving the element out of it.
- Boost
- Brings the element in alongside the heat pump when the house is full and someone's flogged the tank.
- Hot Water Plus
- Pushes a bigger volume of hot water for a one-off — visitors, a big wash, a long soak.
- Time Program
- Set the hours it's allowed to run. Park it over the middle of the day and it'll soak up rooftop solar instead of buying grid power.
- Hygiene Cycle
- Scheduled high-temperature cycle to keep the tank sanitary — set and forget.
- Holiday / Standby
- Drops the tank back while you're away and brings it up to temperature for the day you land home.
Warranty
- Cylinder — partsWith 5 years labour
- 7 yrs
- Sealed refrigeration circuitWith 5 years labour
- 5 yrs
- All other componentsWith 2 years labour
- 2 yrs
- • Domestic single-dwelling use — commercial installs are covered on shorter terms, so tell us up front if it's a shop or a block of units.
- • It has to be installed by a licensed plumber and sparky to the manual and AS/NZS 3500, with the 850 kPa PTR fitted and drained properly.
- • Keep your install invoice — the warranty runs from the install date and STIEBEL ELTRON will ask for it on a claim.
- • Warranty is administered by STIEBEL ELTRON Australia on 1800 153 351; we lodge the claim for you if something goes wrong.
Only 152 g of R290
One of the smallest refrigerant charges going, and it's propane — GWP of 0.02 against the hundreds or thousands you get with synthetic gas.
MyStiebel app control
Built-in WLAN, so you can check the tank, change the mode and shift the timer from the couch or the departure lounge.
Your installer can fix it remotely
Through the Servicewelt portal a lot of setting changes get sorted without anyone coming out — fewer call-outs, quicker fixes.
Solar PV smart, up to 75°C
When your panels are spilling, it'll push the tank harder and bank the heat rather than exporting for a few cents.
German engineering, 50 years of it
STIEBEL ELTRON has been building heat pumps since 1976 and has been in Australia 30 years. Conservative, well-made gear.
Premium handles the cold
The 201 and 301 Premium add active defrost and run to -10°C, so they suit the Dandenongs and Macedon as well as the flat suburbs.
Getting it in
- LocationIndoors or outdoors in a well-ventilated spot — never in a sealed cupboard
- Air clearance400 mm minimum clear in front of and behind the air ducts
- Diameter650 mm across the body — check the side path before you commit
- Filled weight304 kg (200 L) / 422 kg (300 L) — the base has to be flat, solid and level
- DrainagePTR and condensate both need a run to a safe drain point
- Electrical220–240 V single phase, max 9.88 A operating current
- RefrigerantR290 is flammable — flame-free zone around the unit, licensed tradies only
Keeping it sweet
- Every six months (DIY)
- Ease the PTR valve lever for about 10 seconds and check it discharges cleanly, then make sure the air inlet and outlet grilles are clear of leaves, cobwebs and lint.
- Every five years (licensed tradie)
- Check and replace the sacrificial anode, replace the PTR valve, flush the tank, clean the evaporator and fan, and clear the condensate drain. Book it in and the cylinder warranty stays sweet.
The range at a glance
| Model | Capacity | COP | Defrost | Runs to |
|---|---|---|---|---|
| SHP-O 200 Plus | 200 L | 4.27 | Passive | -6°C |
| SHP-O 300 Plus | 300 L | 4.21 | Passive | -6°C |
| SHP-O 201 Premium | 200 L | 4.27 | Active | -10°C |
| SHP-O 301 Premium | 300 L | 4.21 | Active | -10°C |
COP tested to EN 16147 at A20. Sound measured to EN 12102 at 2 m in free field, which is a tougher yardstick than the 1 m figures some brands quote.
Straight talk
Our honest take on Stiebel Eltron
- Only 152 g of R290 — GWP 0.02, about as low-impact as it gets
- A+ energy class with a 4.27 COP (EN 16147) on the 200 L
- MyStiebel app plus Servicewelt remote servicing cuts call-outs
- 7 years cylinder with 5 years labour, and 5 years on the refrigeration circuit
- Sits at the top end on price
- 47 dB(A) is mid-pack, not the quiet leader
- Only two sizes — 200 L and 300 L, and the body is 650 mm across
- Plus models stop at -6°C; you need the Premium for really cold spots
How it happens
From quote to hot water in about a week
Quick chat
Tell us what you're replacing and where it sits. Fixed price back the same day.
Rebate paperwork
We check eligibility and lodge Solar Victoria, STCs and VEECs for you.
Install day
Old unit removed, new one plumbed and wired. Usually done inside a day.
Aftercare
Warranty claims and servicing handled through us — one number to ring.
Owners
What Victorians say
"Swapped our old electric tank. The bill dropped straight away and the crew sorted every rebate form."
Sarah M. · Melbourne
"Reckoned it'd struggle in winter — it doesn't. Water's hot on frosty mornings and you can barely hear it."
James T. · Geelong
"Price was exactly what was quoted. No surprises, rebates applied upfront. Easy."
Priya K. · Ballarat
FAQs
Questions we get asked
Want this one at $3,494 installed?
Send us a couple of details and we'll confirm your rebate eligibility and lock the price in writing. No sales pressure, no obligation.
Fully installed · incl. rebates
$3,494