Stiebel Eltron
German engineering, 50 years of heat pumps
The SHP-O range: R290 all-in-one hot water with app control, A+ efficiency and 30 years of Australian backing.
4.27
COP (EN 16147)
R290 · 152 g
Refrigerant
7 yrs
Cylinder warranty
Germany
Origin
The story
What Stiebel Eltron is actually about
STIEBEL ELTRON has been at it for 100 years, has built heat pumps for 50 of them, and has had an Australian arm for the last 30. That's a long run of conservative, well-made gear rather than the latest thing rebadged.
The Australian hot water range is the SHP-O — a sleek integrated unit in 200 L and 300 L. It runs on R290 with a charge of just 152 g (GWP 0.02), posts a COP of 4.27 on the 200 and 4.21 on the 300 to EN 16147, and lands an A+ energy label.
Everything's controlled through built-in WLAN and the MyStiebel app: temperature, boost, hygiene cycle, holiday mode and a proper time program so you can run it off your rooftop solar. Your installer can also log into the Servicewelt portal and change settings remotely, which kills a lot of call-outs.
There are two tiers. Plus (SHP-O 200/300) suits climate zones 1–4 and runs to -6°C — plenty for Melbourne suburbs. Premium (SHP-O 201/301) adds active defrost and runs to -10°C, which is the one for the ranges or anywhere that frosts hard.
Why people pick it
Stiebel Eltron standouts
Tiny refrigerant charge
152 g of R290 with a GWP of 0.02 — about as low-impact as a heat pump gets.
A+ efficiency
4.27 COP on the 200 L and 4.21 on the 300 L, tested to EN 16147 at A20.
MyStiebel app
Built-in WLAN for boost, hygiene, holiday and timer control from your phone.
Remote servicing
Installers tweak settings through the Servicewelt portal, often without a site visit.
Solar PV smart
Pushes the tank to 75°C on spill solar so your panels do the heavy lifting.
Premium for the cold
Active defrost and operation down to -10°C on the 201 and 301.
The range
Stiebel Eltron models we install in VIC
Prices are installed, with Solar VIC, STC and VEEC rebates already taken off.
Straight talk
Who Stiebel Eltron suits — and who it doesn't
Good fit if…
- Engineering-first buyers
- Solar homes wanting proper timer control
- Cold spots (Premium models)
Field pros
- • Only 152 g of R290 — GWP 0.02, about as low-impact as it gets
- • A+ energy class with a 4.27 COP (EN 16147) on the 200 L
- • MyStiebel app plus Servicewelt remote servicing cuts call-outs
- • 7 years cylinder with 5 years labour, and 5 years on the refrigeration circuit
Probably not for you if…
- Bargain-hunters — it sits at the top end
- Tight side paths: the body is 650 mm across
Field cons
- • Sits at the top end on price
- • 47 dB(A) is mid-pack, not the quiet leader
- • Only two sizes — 200 L and 300 L, and the body is 650 mm across
- • Plus models stop at -6°C; you need the Premium for really cold spots
Stiebel Eltron warranty
- 7 years on the cylinder with 5 years labour
- 5 years on the sealed refrigeration circuit with 5 years labour
- 2 years on all other components with 2 years labour
- Administered by STIEBEL ELTRON Australia — we lodge the claim for you
Rebates on Stiebel Eltron in VIC
Every unit we list is approved for all three Victorian incentives. We do the paperwork and take it off the price before you pay — no claiming it back later.
$1,000 standard
Solar VIC
~$700
STCs
~$650
VEECs
Weighing up other brands?
Reckon a Stiebel Eltron is the one?
Send us your setup and we'll come back with a fixed installed price, rebates already deducted — no pushy follow-ups.